Terms & Conditions

1. Acceptance of terms

By booking a shipment or using the services of Om Cargo Services, you agree to these terms and conditions.

2. Shipment contents

The shipper is responsible for accurately declaring the contents and value of every consignment. Prohibited, hazardous, illegal or restricted goods will not be accepted.

3. Packaging

Goods must be packed suitably for transit. We are not liable for damage caused by inadequate packing provided by the shipper.

4. Rates and payment

Charges are based on weight, volume, distance and mode of transport. Payment terms are as agreed at the time of booking. Taxes are applicable as per law.

5. Delivery timelines

Transit times are estimates. Delays caused by weather, strikes, government actions, natural events or other circumstances beyond our control are not our liability.

6. Liability and claims

Our liability for loss or damage is limited to the declared value or as agreed in writing. Claims must be reported in writing within 7 days of delivery.

7. Governing law

These terms are governed by the laws of India, with jurisdiction in the courts of Thane, Maharashtra.

Privacy Policy

1. Information we collect

We collect details such as your name, phone number, email, addresses and shipment information when you request a quote or book a shipment.

2. How we use it

Your information is used only to provide our services, process shipments, communicate updates and improve our service.

3. Sharing

We share information only with carriers and partners involved in delivering your shipment, or when required by law. We never sell your data.

4. Security

We take reasonable measures to protect your personal information from unauthorized access or misuse.

5. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Questions? Write to us at info@omcargoservices.in. Last updated 2026.